Shipping FAQs - Jane Girardot Art
Shipping Questions
Q: What are your shipping charges?
A: Shipping of any size unframed original art within the continental
United States is FREE. Due to the excessive size of stretched canvas
original art and associated shipping costs, shipments to Hawaii, Alaska
and international destinations can be quite expensive.
Should any customer outside the continental United
States want a stretched canvas shipped, we can accommodate you. Please
if you desire this option and we will quote you actual shipping charges
to your destination. Optionally, the original canvas can be un-stretched
and rolled in a tube for more reasonable shipping costs noted below.
However, if using this method, the painting is non-refundable. Shipping charges are as follows:
| Location |
Shipping Charge |
| Continental United States |
Free |
| Hawaii & Alaska |
$13.45 (shipping tube only) |
| Canada & Mexico |
$23.00 (shipping tube only) |
| All other international locations |
$37.00 (shipping tube only) |
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Q: How will my art be shipped?
A: We use either USPS, Fedex or UPS ground to ship your
package. Back to FAQs
Q: How will my art be packaged?
A:
Original paintings will be shipped in a
Masterpak Strongbox
or similar packaging
capable of withstanding 350lbs. The painting is then surrounded by 3
layers of foam cushioning and a puncture guard liner.
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Q: How quickly will I receive my order?
A: Orders will be shipped the next business day after
payment has been received if proper packaging in in stock. Shipping can take
between 5-9 business days for continental United States orders. If
proper packaging is not in stock, delivery will be within 2-5 weeks of
your order.
Rush
orders are possible. Please
if a rush is needed. You will be notified with an
estimated delivery time within 1-2 business days of your order.
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Q: Is my order insured when shipped?
A: Yes, insurance is included FREE with your order. All orders are insured for the value of the art being
shipped. Back to FAQs
Q: What if my order is damaged during shipment?
A: If your order arrives visibly damaged, please do not accept shipment
from the carrier. If this is not possible, please notify us and we will
send instructions to return the damaged order back to us. Since this is
an original piece of art, we will refund your money in full (minus any
shipping & packaging costs) after the
claims process has been completed with the shipping carrier.
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Q: Will you ship internationally?
A: Yes, we will ship internationally to
countries where
'Paypal Send & Receive' is
available. However, your order will be shipped as rolled canvas
inside a shipping tube or per actual shipping charges.
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Q: Do you ship to PO Boxes?
A: Shipping to a PO Box does limit our shipping choices and may extend
the delivery times. Additionally, since the packages we are shipping are larger than most PO boxes, we
highly recommend a direct address. However, if you are certain your mail
box facility can handle larger packages for you, we will ship to your PO
box. We assume no responsibility for packages once they have been
received by your mail box facility.
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Q: Do you ship to APO/FPO addresses?
A: We are sorry but we are unable to ship to APO/FPO addresses.
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