General FAQs - Jane Girardot Art
General Questions
Q: What is a Giclée?
A: Giclée (pronouned 'zhee-clay') in French means
'a spray or squirt of liquid'. This is the method used to create fine
art reproductions with amazing resolution and clarity. Giclées
are produced from a digital image or scan of the original art. The
digital image is then sent to a high quality printer which can print on
a variety of mediums (canvas, papers, etc). The inks used are not
standard home quality printer inks but pigmented inks which are
meant to last without fading or cracking. Depending on the printer, it
may use between 6-12 different inks to produce the colors on the medium.
Without exposure to sunlight, the inks will not show any fading for well
over 100 years. Back to FAQs
Q: How are your Giclées made?
A: We use only professional services to capture our original paintings
digitally using the
Better Light Scan Back system with a 4 x 5 view camera. This system
uses one continuous scan, as the light is collected by three,
individually filtered rows of pixels – this is called a tri-linear CCD.
It moves across the “film plane” capturing light, one row of pixels at a
time. The camera is gathering a huge population of pixels (often 144
Megapixels or MORE) over a large format area. All of the pixels are
PURE, true RGB color, not interpolated color, by the camera software.
Jane individually proofs each image against the original to insure it
remains true to the colors of the original painting. The images are then
reproduced using a professional wide format printer (typically Epson
9800). The Epson 9800 is an 8 color printer using K3 ultrachrome inks
and is capable of 2880x1440 dpi resolution. Giclées are made on duck
cotton canvas or other mediums as requested. Jane reviews each giclée
for color quality and will individually add paint strokes to
maintain the true intent of her art. All giclées
are then sealed with a UV coating to protect the painting surface.
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Q: What is the difference between a Limited Edition Giclee and Canvas Prints from Fine Art America?
A: Both processes that create an image on canvas require a high resolution image and a high quality printer
to spray the ink on the canvas. For canvas prints from Fine Art America, we've used a high resolution image shot with
an 18 megapixel camera under studio lighting conditions. For our Limiited Edition Giclées, we've used the very high end
process described in 'How are your Giclées made?'. Using this method produces the highest quality image
and therefore is more expensive.
Each giclée is then reviewed for color quality, numbered and signed by the artist and Jane will
individually add paint strokes to maintain the true intent of her art. The Canvas Prints from Fine Art America are not
signed, numbered and will not have additional paint applied to the canvas by the artist.
Therefore, due to the higher image capture costs, the extra individual attention by the artist, added paint strokes to each
giclée and artists numbered signature, the Limited Edition Giclées are offered at a higher cost
than Canvas Prints.
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Q: Will you do "commissioned" art?
A: If you like Jane's style of painting, she would be more than happy to
discuss any particular scene or scenario that you would like to have
painted. Generally, she will create an approximate digital image to be
painted for your review. From there, she will create the painting of your
subject matter. Costs will be based on canvas size and exclusivity of
the finished painting but will be more than reasonable. For an example
of Jane's commissioned art, click here. If this is an
option you would like, please do not hesitate to
for more information. Back to FAQs
Q: What does your stretched canvas consist of?
A: Original canvas paintings use 100% duck cotton canvas and are gallery
wrapped (stretched around the 3/4" thick pine bars and are held in place
with a durable vinyl spine making them staple free). Jane paints her
originals around the sides so that they can be hung in place without a
frame, if desired.
Our giclées use the same quality canvas as
the originals. The canvas is stretched on 3/4" thick pine stretcher
bars. The canvas is gallery wrapped (stretched around the bars and
stapled on the back). The sides of the giclées are
black in color. Back to FAQs
Q: Can my art be sent framed & ready to hang?
A: Yes, we can certainly accommodate a framed, ready to hang painting.
We can offer you several types of frames at a very reasonable cost over
retail stores. Please see our available
framing
options. If these do not meet your needs, please feel free to
to discuss other possible framing options.
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Q: What if I want a size or media not listed?
A: Our goal is your satisfaction and a beautiful piece of art that you
can enjoy. We try to list multiple combinations of media types (canvas,
lithograph, paper, etc) and sizes online. However, if a particular size
or media is not listed, please
to discuss its availability.
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Q: What comes with each piece of art?
A: Each piece of art includes a Certificate Of Authenticity (COA) signed
by the artist. The COA lists the edition size and number (if any),
year of creation and a short statement about the artwork.
Back to FAQs
Q: What does the edition size mean?
A: The edition size indicates the maximum number of giclées/reproductions
that are made from the original art. The artist guarantees that once
the maximum edition size has been reached, absolutely no more giclées/reproductions
will be made and the edition will be 'sold out'.
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Q: What is your return policy?
A: Your complete satisfaction is our primary concern. If you are dissatisfied
with an order for any reason, you may return it within 30 days for a
full refund minus shipping charges. The returned order must be in
new and re-sellable condition.
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Q: What is your privacy policy?
A: Janegirardot.com respects your privacy. We will not under any
circumstances sell or release your personal information to anyone without your
written consent.
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Q: How do I contact you?
A: The fastest method to contact us is via email at
You may also reach us via
phone or postal mail.
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Q:
How do I get notified when new paintings become available?
A: We would be happy to add you on our "New Painting Notification"
list. Please
to get on/off the list. You will only receive new
painting notifications from us. No other spam or advertisements will
be sent. We respect your privacy and will not release your personal
information without your consent.
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