General FAQs - Jane Girardot Art
General Questions
Q: What is a Giclée?
A: Giclée (pronouned 'zhee-clay') in French means
'a spray or squirt of liquid'. This is the method used to create fine
art reproductions with amazing resolution and clarity. Giclées
are produced from a digital image or scan of the original art. The
digital image is then sent to a high quality printer which can print on
a variety of mediums (canvas, papers, etc). The inks used are not
standard home quality printer inks but pigmented inks which are
meant to last without fading or cracking. Depending on the printer, it
may use between 6-12 different inks to produce the colors on the medium.
Without exposure to sunlight, the inks will not show any fading for well
over 100 years. Back to FAQs
Q: Will you do "commissioned" art?
A: If you like Jane's style of painting, she would be more than happy to
discuss any particular scene or scenario that you would like to have
painted. Generally, she will create an approximate digital image to be
painted for your review. From there, she will create the painting of your
subject matter. Costs will be based on canvas size and exclusivity of
the finished painting but will be more than reasonable. For an example
of Jane's commissioned art, click here. If this is an
option you would like, please do not hesitate to
for more information. Back to FAQs
Q: What does your stretched canvas consist of?
A: Original canvas paintings use 100% duck cotton canvas and are gallery
wrapped (stretched around the 3/4" thick pine bars and are held in place
with a durable vinyl spine making them staple free). Jane paints her
originals around the sides so that they can be hung in place without a
frame, if desired.
Q: Can my art be sent framed & ready to hang?
A: Yes, our online art service vendors do provide framed, ready to hang giclees,
prints and posters. If you are looking for a framed original, we'll be happy to provide you with various frames options to chose from
at a very reasonable cost over retail stores. We'll quote you our cost for the frame plus any additional shipping costs due to the extra
size and weight of the frame.
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Q: What if I want a size or media not listed?
A: Our goal is your satisfaction and a beautiful piece of art that you can enjoy. If one of our online art services is unable to provide you
with the size or media option you desire, please
to discuss other options and availability.
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Q: What comes with each piece of art?
A: Each original piece of art includes a Certificate Of Authenticity (COA) signed
by the artist. The COA shows an image of the painting,
year of creation and a short statement about the artwork and artist.
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Q: What is your return policy?
A: Your complete satisfaction is our primary concern. If you are
dissatisfied with an order for any reason, you may return it within 15 days for a
full refund minus any shipping and packaging charges. The returned order must be in
new and re-sellable condition. Orders outside the continental
United States that are chosen to be shipped via a rolled canvas in a
tube are non-refunable.
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Q: What is your privacy policy?
A: Janegirardot.com respects your privacy. We will not under any
circumstances sell or release your personal information to anyone without your
written consent.
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Q: How do I contact you?
A: The fastest method to contact us is via email at
You may also reach us via
phone or postal mail.
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Q:
How do I get notified when new paintings become available?
A: We would be happy to add you on our "New Painting Notification"
list. Please
to get on/off the list. You will only receive new
painting notifications from us. No other spam or advertisements will
be sent. We respect your privacy and will not release your personal
information without your consent.
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